Risk | Test measure (section number/s) |
Connection to the Internet is disrupted: – At the supplier – At the interfacing systems (customer) – At the user devices (customer) |
5.5.7 |
The Internet connection is disrupted at other locations around the world. | 5.5.7 |
The service is partially (not) available. | 5.5, 5.9 |
The offline functionality does not work properly (no synchronization). | 5.5.9, 5.6.11 |
The business process is disrupted by problems with migration: – Missing data after migration – Data changed during migration – Transactions lost during migration |
5.7, 5.6.1, 5.9 |
Data has become unreadable: – Because of hardware failure – Because of loss of encryption key |
5.5.6, 5.3.4 |
Data is lost “somewhere.” | 5.5.3, 5.9.2 |
Bankruptcy of the service supplier threatens the continuity of business processes. | 5.1.3, 5.9 |
There is no backup plan. | 5.5.8 |
Responsibility for continuity failure is not clear because multiple suppliers are involved. | 5.1.3 |
There are insufficient agreements in place about availability. | 5.1.3 |
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